Generative AI
Drafting, rewriting and structured generation inside your product.
Artificial intelligence
AI is useful when it is attached to a real process: answering from approved documents, extracting fields from files, drafting a first response, routing a ticket, or summarizing an internal knowledge base. It is not useful as a slogan on a homepage.
ZEH Technologies designs AI features as software: data sources, permissions, evaluation, logging, human fallback and an interface people will actually use. We do not promise human-level intelligence, guaranteed ROI, or accuracy rates we cannot measure in your environment.
The work covers generative AI, AI agents, AI chatbots, RAG, knowledge assistants, business automation, LLM integrations, document intelligence, AI search, workflow automation, AI APIs, data extraction, customer support AI, sales assistance and internal knowledge systems.
Drafting, rewriting and structured generation inside your product.
Tool-using assistants that follow a defined workflow, not an open-ended persona.
Support and website assistants grounded in your content.
Retrieval over your documents with citations back to sources.
Classification, extraction and summarization of business files.
API connections, prompt management and safety constraints.
Triggers, queues and handoffs into existing software.
Findability across policies, tickets, SKUs or manuals.
Companies waste time searching for the last version of a policy, re-answering the same customer question, copying fields from PDFs, or assembling weekly reports by hand. Those are bounded problems. They can be measured: time spent, error rate, backlog size.
Unbounded problems—“replace the team”, “autonomous company”—are not how we scope work. We pick a workflow, a dataset, a user, and a definition of done.
Most projects start with data: where it lives, who may see it, how fresh it is, and how it will be updated. Then we choose retrieval, tools, and the model interface. Then we build the product surface—chat, inbox sidecar, back-office job, or API.
Evaluation is part of delivery: a sample of questions or documents, expected answers, and a review loop. If the system cannot show its sources for knowledge work, we treat that as a product defect, not a personality trait.
AI features almost always need a backend: authentication, file storage, job queues, audit logs. See API & backend development. The public site or app is only one client of that system.
For outcome-led views, use the AI solutions hub. For how we build, stay on these service pages.
Custom agents for research, support, reporting and internal workflows.
Support, knowledge and multilingual assistants.
Product features that draft and transform content.
Grounded answers from your own knowledge.
Connect models to the rest of the business process.
Models, APIs and controls inside existing software.
Extraction and understanding of business documents.
FAQ
Building AI features around your data, permissions and workflows rather than dropping in a generic chatbot widget.
Yes, through APIs, webhooks and backend jobs. Integration quality depends on the other system’s API.
Software that can call tools and follow steps toward a goal, with limits. It is not a person and should not be described as one.
Retrieval-augmented generation: the model answers using retrieved passages from your knowledge sources. See the RAG page.
Yes. That is usually a RAG or agent system with SSO, roles and audit logs.
A focused pilot can be weeks. A production assistant with evaluation, permissions and integrations takes longer. We estimate after seeing the data and systems.
Start a Project
Share your current system, audience and constraints. We will recommend a practical next step.