AI agents

AI agent development for defined business workflows

An AI agent is software that can plan a short sequence of actions: search a knowledge base, call an API, write a draft, open a ticket, or fetch a record. It operates inside rules you set. It is not an employee, and it does not possess general human judgement.

ZEH Technologies builds custom AI agents, business AI agents, autonomous workflow agents and LLM agents where the workflow is explicit. Sales, customer service, research, document processing, internal operations, reporting and data retrieval are typical domains.

We design the tool list, the stop conditions, the human review points and the logs. If a step cannot be checked, it does not run silently in production.

Custom AI agents

Scoped to your tools and data, not a public demo persona.

Workflow agents

Multi-step jobs with retries and failure states.

Retrieval agents

Agents that must look up before they speak.

Drafting agents

First drafts for email, reports or tickets.

Operations agents

Back-office jobs that run on a schedule or queue.

Guardrails

Allow-lists, rate limits and human approval gates.

Practical use cases

Sales: prepare an account brief from CRM notes and public pages you authorize. Customer service: gather order context and draft a reply for an agent to send. Research: collect sources and produce a structured brief with links. Document processing: classify a file and extract fields into your database.

Internal workflows: route a request to the right queue. Reporting: assemble a weekly summary from systems that already hold the numbers. Data retrieval: answer “where is X?” from approved systems.

What we will not claim

We will not say the agent is autonomous in a legal or fiduciary sense. We will not quote accuracy percentages without a test set from your data. We will not hide when a model is guessing.

Read How AI agents can automate business workflows for a longer explanation, and the AI agents solution page for outcome framing.

FAQ

Questions companies usually ask.

Are AI agents the same as chatbots?

No. Chatbots are mainly conversational interfaces. Agents are built to take tool actions. Many products combine both.

Can an agent work 24/7 unsupervised?

Some jobs can run unattended with strict tools. Others need a human in the loop. We decide per workflow.

Start a Project

Discuss this with ZEH Technologies.

Share your current system, audience and constraints. We will recommend a practical next step.